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STORE POLICY

Customer Care

Privacy & Safety

 Here at bobin LLC customer satisfaction is our top priority. That's why we promise to respond to any questions or concerns you may have within a 48 hour time frame.

Wholesale Inquiries

 Any wholesale inquiries should contact our customer service email directly at info@thebobin.com

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Payment Methods

- Credit / Debit Cards

 We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. When you conduct a transaction on our website, as part of the process, we collect personal information you give us (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

 

 We collect such Non-personal and Personal Information for the following purposes: To provide and operate services, to provide our Users with ongoing customer assistance and technical support, to be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages, to create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services and to comply with any applicable laws and regulations.

 

 Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.

 

 If you don’t want us to process your data anymore, please contact us at info@thebobin.com.

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